Текст
👉 1. The Wrong Color
👉 2. He waits for his package. He is excited. He will finally get his t-shirt today. He waits outside his house. The mail carrier gives him the package. He opens it. The t-shirt is red. He ordered the blue one. He is upset. He calls the company. The manager apologizes. He will send the blue t-shirt for free.
Вопросы и ответы
👉 1. What is he waiting for? - He is waiting for his package.
👉 2. Why is he excited? - He will finally get his t-shirt today.
👉 3. Where does he wait? - He waits outside his house.
👉 4. Who gives him the package? - The mail carrier gives him the package.
👉 5. What does he do with the package? - He opens it.
👉 6. What color is the t-shirt he gets? - The t-shirt is red.
👉 7. What color did he order? - He ordered the blue one.
👉 8. How does he feel when he sees the red t-shirt? - He is upset.
👉 9. Who does he call? - He calls the company.
👉 10. What does the manager do? - The manager apologizes.
👉 11. What will the manager send him? - The manager will send the blue t-shirt for free.
👉 12. Why will the manager send the blue t-shirt for free? - Because the manager apologizes for the mistake.
👉 13. How many t-shirts does he receive in total? - He receives two t-shirts in total.
👉 14. Which t-shirt is the wrong color? - The red t-shirt is the wrong color.
👉 15. Who makes the mistake with the t-shirt color? - The company makes the mistake.
👉 16. What does he do first when he gets the package? - He opens it.
👉 17. How does he react to the mistake? - He is upset and calls the company.
👉 18. What is in the package? - A red t-shirt is in the package.
👉 19. What does he expect to find in the package? - He expects to find a blue t-shirt.
👉 20. Does he keep the red t-shirt? - Yes, he keeps the red t-shirt.
👉 21. What does he do after opening the package? - He calls the company.
👉 22. Does he pay for the second t-shirt? - No, he does not pay for the second t-shirt.
👉 23. How does the manager respond to his complaint? - The manager apologizes.
👉 24. Why does he call the company? - He calls the company because he got the wrong color t-shirt.
👉 25. Where is he waiting for his package? - He is waiting outside his house.
👉 26. What is the mistake in his package? - The mistake is the t-shirt is the wrong color.
👉 27. Who handles the delivery of the package? - The mail carrier handles the delivery.
👉 28. How does the situation get resolved? - The manager sends the correct t-shirt for free.
👉 29. What does he do while waiting outside his house? - He waits for his package.
👉 30. Who does the manager represent? - The manager represents the company.
👉 31. What will the manager send next? - The manager will send a blue t-shirt.
👉 32. Is the t-shirt he gets the color he ordered? - No, it is not the color he ordered.
👉 33. Why is he upset? - He is upset because the t-shirt is the wrong color.
👉 34. What time of day does he wait for his package? - The time is not specified.
👉 35. Does he receive the correct t-shirt first? - No, he receives the wrong t-shirt first.
👉 36. What does the mail carrier deliver? - The mail carrier delivers the package.
👉 37. Who apologizes for the mistake? - The manager apologizes.
👉 38. What mistake does the company make? - The company sends the wrong color t-shirt.
👉 39. Does he get a refund for the wrong t-shirt? - No, he does not get a refund, but gets a new t-shirt for free.
👉 40. Where does he open the package? - He opens the package outside his house.
👉 41. What is his emotion when he receives the red t-shirt? - He is upset.
👉 42. Who fixes the problem with the t-shirt color? - The manager fixes the problem.
👉 43. How many t-shirts does he expect to get originally? - He expects to get one t-shirt originally.
👉 44. Why does the company send a second t-shirt for free? - Because they sent the wrong color first.
👉 45. What is his reaction to the manager’s apology? - His reaction is not mentioned in the text.
👉 46. What does he finally get in the end? - He will finally get the blue t-shirt.
👉 47. What does the mail carrier give him? - The mail carrier gives him the package.
👉 48. To whom does he complain? - He complains to the company.
👉 49. Why does the manager apologize? - The manager apologizes for sending the wrong color t-shirt.
👉 50. Who is responsible for the color mistake? - The company is responsible.
👉 51. What color t-shirt should he have gotten? - He should have gotten a blue t-shirt.
👉 52. What does he do outside his house? - He waits and opens the package.
👉 53. Who will send the blue t-shirt? - The manager will send the blue t-shirt.
👉 54. What is inside the package he receives? - A red t-shirt.
👉 55. What does he do when he is upset? - He calls the company.
👉 56. Who provides the solution to the problem? - The manager provides the solution.
👉 57. What action does the manager take after the mistake? - The manager sends a new t-shirt for free.
👉 58. How is the issue resolved? - By sending a new blue t-shirt for free.
👉 59. What is his expectation before opening the package? - He expects a blue t-shirt.
👉 60. Did he get the right color t-shirt initially? - No, he got a red t-shirt.
👉 61. Does he wait inside or outside his house? - He waits outside his house.
👉 62. What is he waiting to receive today? - He is waiting to receive his t-shirt.
👉 63. How does he know the color is wrong? - He opens the package and sees the red t-shirt.
👉 64. What does the company promise to do? - The company promises to send the right color t-shirt for free.
👉 65. Who understands his concern? - The manager understands his concern.
👉 66. How many times does he receive a t-shirt? - He will receive a t-shirt two times.
👉 67. Which t-shirt is free? - The blue t-shirt is free.
👉 68. What is the first thing he does with the package? - He opens it.
👉 69. Who does he talk to at the company? - He talks to the manager.
👉 70. How does the problem start? - The problem starts when he receives a red t-shirt instead of a blue one.
👉 71. Why does he call the company? - He calls because the t-shirt color is wrong.
👉 72. Who responds to his call? - The manager responds.
👉 73. What does the mail carrier deliver to him? - The mail carrier delivers a package with a red t-shirt.
👉 74. Who fixes the problem in the end? - The manager fixes the problem.
👉 75. Does he get the right t-shirt after the manager’s action? - Yes, he gets the right t-shirt after the manager's action.
👉 76. Who makes the correction after the mistake? - The manager makes the correction.
👉 77. Why does he finally get the right t-shirt? - Because the manager sends it for free.
👉 78. Does he receive what he ordered at first? - No, he does not receive what he ordered at first.
👉 79. What does he do when he realizes the mistake? - He calls the company.
👉 80. What emotion does he feel when receiving the wrong t-shirt? - He feels upset.
👉 81. How does the company resolve his issue? - The company resolves the issue by sending the correct t-shirt for free.
👉 82. Who delivers his package initially? - The mail carrier delivers his package initially.
👉 83. What is the final solution given by the manager? - The final solution is to send a blue t-shirt for free.
👉 84. Does the problem get resolved immediately? - No, it gets resolved after he calls the company.
👉 85. What did he expect to find in the package? - He expected to find a blue t-shirt.
👉 86. How does he get the right color t-shirt? - The manager sends it to him for free.
👉 87. Is he happy with the initial delivery? - No, he is not happy with the initial delivery.
👉 88. What does the package contain that upsets him? - The package contains a red t-shirt.
👉 89. Who offers a solution to his problem? - The manager offers a solution.
👉 90. Does he receive the correct t-shirt the first or second time? - He receives the correct t-shirt the second time.
👉 91. How will he get the blue t-shirt? - The manager will send it for free.
👉 92. What was wrong with the first t-shirt? - The color was wrong.
👉 93. Why does he call the company? - Because he got the wrong color t-shirt.
👉 94. What is his initial expectation for the package? - His expectation is to get a blue t-shirt.
👉 95. Who helps him fix the t-shirt color issue? - The manager helps him.
👉 96. When does he open the package? - He opens the package after the mail carrier gives it to him.
👉 97. What does he do after seeing the red t-shirt? - He calls the company.
👉 98. Who deals with customer problems at the company? - The manager deals with customer problems.
👉 99. What will the company send for free? - The company will send a blue t-shirt for free.
👉 100. Who takes responsibility for the mistake? - The manager takes responsibility.